Splitgate developer banned players for using “queue skipping programs”

Servers are back up and running.

Allisa James
August 4, 2021
News Splitgate

Image via 1047 Games

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Update: Developer 1047 Games pushed out an update late Wednesday night that significantly lowered queue times to less than five minutes. The original story is below.

Today has been a HUGE success for us!

Our most recent patch has given us hugely increased capacity and stability. Because of this we've seen much shorter queue times while having more demand than ever!

Thank you for your continued patience as we work through these crazy times!
— Splitgate (@Splitgate) August 5, 2021

Splitgate has proven to be a hugely popular first-person arena shooter, with the free PvP title seeing at least 100,000 concurrent players and two million players participating in the open beta in the past two weeks. This naturally has the effect of severely impacting servers, to the point of requiring online queues to even play the game.

Developer 1047 Games released a status update from its official Twitter, announcing that servers are back online after some short downtime “with improved stability.” It further explains that the reason for current wait times, which have been upwards of 90 minutes, is due to the developers having to ban people using “queue skipping programs.”

Servers are back online with improved stability and a bit more capacity. We are letting people trickle in slowly!

It took more than an hour because we have been banning people who have been using "queue skipping" programs prior to us going back online.😏
— Splitgate (@Splitgate) August 4, 2021

1047 Games has previously stated that it’s a small development team with a total of four engineers, which is why updates are slower and servers have been so easily overwhelmed. It’s to the point that the studio has been forced to delay the official release of the game to sometime this August, in order to better accommodate the growing playerbase.

Check out our hands-on impressions of the title if you’re not sure whether to dive into Splitgate. You can also read up on our guides for dealing with general server issues, as well as how to fix the dreaded “unable to authenticate” error message on Steam.